How to Fix Rejected Images in Your Google Business Profile?

Ever found yourself grappling with rejected images on your Google Business Profile? In our guide, “How to Fix Rejected Images in Your Google Business Profile?” we’ll unravel the mystery behind these setbacks and empower you with actionable solutions. From understanding Google’s image guidelines to implementing simple fixes, we’ll equip you with the know-how to showcase your business effectively.

Why Add Photos or Images to Google Business?

  1. Enhanced Visibility: Photos make your business listing more attractive and visually appealing, increasing the likelihood of users clicking on it when searching for relevant services or products.
  2. Improved Engagement: Visual content tends to capture users’ attention more effectively than text alone. By showcasing your products, services, and premises through photos, you can engage potential customers and encourage them to learn more about your business.
  3. Build Trust and Credibility: High-quality photos help build trust with potential customers by providing a glimpse into what they can expect from your business. Seeing images of your products, team members, and premises can instill confidence and credibility in your brand.
  4. Better SEO Performance: Google favors business listings with rich and diverse content, including photos. By regularly updating your profile with relevant images, you can improve your visibility in local search results and attract more organic traffic to your business.
  5. Showcase Your Unique Selling Points: Photos allow you to highlight your business’s unique features, such as special menu items, interior design, or customer testimonials. This helps differentiate your business from competitors and convinces potential customers to choose you over others.
  6. Enhanced User Experience: Visual content makes it easier for users to understand what your business offers and what sets it apart. Whether it’s browsing through images of your menu, facility, or previous projects, users can quickly gauge whether your business meets their needs and preferences.

Also Read: How to Add Photos and Media to Google Business Profile using GBPGM?

Understanding the Reasons Behind Image Rejection

Before diving into solutions, let’s shed light on the most common culprits behind image disapproval:

  • Format and Quality: Ensure your images are in JPG or PNG format, under 5MB in size, and have a minimum resolution of 720×720 pixels. Blurry, pixelated, or overly edited photos get a thumbs down.
  • Content Violations: Steer clear of copyrighted material, watermarks, excessive text overlays (less than 10% of the image), and inappropriate content. Think family-friendly!
  • Account Issues: If your business is relatively new (less than 14 days old) or recently reinstated, image uploads might be temporarily restricted. Patience is key!
  • Specific Requirements: Cover photos have additional rules. They should prominently feature your business, be landscape-oriented, and avoid people, close-ups, or text.

Also Read: Google Posts: Ultimate Guide to GMB Posts

Steps to Reclaim Your Image Glory

Now that you know the potential pitfalls, here’s how to fight back:

  1. Review the Guidelines: Familiarize yourself with Google’s image policies to ensure your uploads are compliant. Knowledge is power!
  2. Check the Format: Convert your images to JPG or PNG, resize them within the limits, and ensure they meet the minimum resolution requirement.
  3. Content Scrutiny: Scrutinize your images for any violations mentioned above. Remove watermarks, reduce text overlays, and replace copyrighted material with original photos.
  4. Wait it Out: If your business is young or recently reinstated, give it some time. Image upload restrictions might be temporary.
  5. Appeal Wisely: If you’re certain your image adheres to the guidelines, use the Photo Appeal Form to explain your case and provide additional context.

Appealing Rejected Images on Your Google Business Profile

Step 1: Review Image Guidelines Start by examining the content, quality, and format of your images. If any guidelines are inadvertently or directly violated, consider uploading a new image or adjusting the existing one to align with the requirements.

Step 2: Retry Upload After Waiting Period If you’re confident that your images comply with all guidelines but continue to face rejection, exercise patience. Automated systems can sometimes encounter temporary glitches. Instead of investing excessive time, wait a week or two before attempting to upload the images again.

Step 3: Utilize the Photo Appeal Form Should your images persistently meet guidelines yet face rejection after multiple attempts over an extended duration, it’s time to seek assistance from Google through their image appeal form.

How to Use the Google Image Appeal Form?

  1. Ensure you’re logged into the Google account associated with your Google Business Profile.
  2. Visit Google’s Help Portal.
  3. Select the relevant business requiring assistance.
  4. Under “tell us what we can help with,” enter “image not approved.”
  5. Click “Next.”
  6. Choose “fix photo that doesn’t show” under “choose the best description of this issue.”
  7. Proceed to the next steps.
  8. Opt for email as the contact option.
  9. Provide accurate details in all required fields, especially in the “Describe your issue” section.
  10. Attach only the rejected photos under “attach photos/videos you are unable to upload to Google.”
  11. Click “Submit” and note down the generated Case ID for tracking purposes.
  12. Expect a follow-up email from Google support.

GMB Image rejected appeal form

By following these steps, you initiate a case with Google Support specifically for re-reviewing the photos. While awaiting support’s response, remain patient and be prepared to provide further details if requested.

Bonus Tips for Success to avoid Image Rejection

  • Embrace Authenticity: Showcase your business in its natural element. Real, high-quality photos resonate more than staged perfection.
  • Variety is Key: Include a diverse range of images that capture different aspects of your business and offerings.
  • Seek Inspiration: Browse successful Google Business Profiles in your industry to see what kind of imagery works well.
  • Stay Updated: Google’s guidelines may evolve, so keep yourself informed by checking their official resources.

By following these steps and embracing a proactive approach, you can transform your Google Business Profile into a visually stunning representation of your brand. Remember, high-quality images not only attract customers but also boost your search ranking, giving your business the edge it deserves. So, go forth, unleash your creativity, and conquer those image rejections!

Unique FAQs on Rejected Images in Your Google Business Profile

How long does it take for Google to review rejected images?

The review process typically takes a few days, but it may vary depending on the volume of submissions.

Can I appeal a decision if my images are rejected?

Yes, you can appeal the decision by providing additional context or evidence to support your case.

What should I do if I suspect someone has maliciously reported my images?

Contact Google My Business support and provide relevant details to investigate the issue further.

Are there specific dimensions I should adhere to when uploading images?

While Google doesn’t mandate specific dimensions, higher resolution images tend to perform better on the platform.

Can I use stock images for my Google Business Profile?

Yes, you can use stock images, but ensure you have the necessary rights or licenses to do so.

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Priti is a mompreneur, blogger and digital marketer. She is a co-founder of InfoTalks. Passionate about internet marketing and love to share the same in the form of blogs.

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